FIDO

Fire Information Database Online

Smarter operations. Safer communities.

Explore FIDO

Why Choose Us

FIDO is a modern Fire RMS designed for small to medium-sized Canadian fire departments.

Operational Readiness

FIDO keeps your department mission-ready at all times. From tracking apparatus inspections to managing hydrant data, equipment maintenance, and training certifications, every readiness task is centralized and easy to verify.

Supervisors can instantly see what's compliant, what's overdue, and what needs follow-up — ensuring nothing falls through the cracks when it matters most.

Whether you're a volunteer hall or a full-time department, FIDO gives you confidence that crews, gear, and resources are ready for every call.

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Ready to Respond

Command & Comply

Administration & Compliance

FIDO simplifies the paperwork that every department must handle. Reports, permits, and inspection forms are stored digitally with automated reminders for renewal and submission deadlines.

Built-in templates align with provincial fire-marshal reporting requirements, saving time and reducing errors.

With secure cloud storage and bilingual (en-CA/fr-CA) document options, your department can meet administrative obligations without drowning in spreadsheets or binders.

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People & Scheduling

Managing shifts, availability, and training can be one of the biggest challenges in a mixed volunteer and career service. FIDO brings clarity to crew scheduling with easy-to-use calendars, drag-and-drop rosters, and built-in notifications.

Members can update their availability from any device, while officers can balance coverage across stations and platoons in seconds.

Integrated training records help ensure firefighters are assigned to roles they're qualified for — keeping operations smooth and compliant.

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Empowered Teams

Smart
Decision-Making

Insights & Planning

FIDO turns your operational data into actionable intelligence. Dashboards visualize incident trends, response times, inspection outcomes, and more - helping chiefs make data-driven decisions that improve safety and efficiency.

Forecast resource needs, identify training gaps, and justify budget requests with accurate, easy-to-read analytics.

For departments looking to modernize, FIDO provides the visibility needed to plan for growth and demonstrate accountability to councils and the public.

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Community & Prevention

Strong fire departments are built on strong community connections. FIDO helps organize and track prevention initiatives like public education sessions, smoke alarm campaigns, and safety inspections.

Automated reminders, outreach templates, and event logs make it easy to demonstrate impact and follow-up on community risk reduction efforts.

By bringing prevention and response data together, FIDO helps departments proactively protect the people they serve — not just respond when emergencies occur.

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Protect
Together

Powered by Innovation

Innovation & Connectivity

FIDO connects your data, tools, and people in smarter ways. Its open, API-driven design enables integration with dispatch, GIS, and municipal systems, while AI-powered features help automate repetitive reporting and analysis.

Even without an internet connection, FIDO keeps your team productive — allowing offline data entry and synchronization once reconnected.

Whether you're mapping hydrants, syncing schedules, or analyzing incident data, FIDO's connected ecosystem reduces duplication and speeds up decision-making.

Departments gain a modern, future-proof platform built for interoperability, offline resilience, and continuous improvement.

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Pricing Plans

Choose the plan that fits your department. Upgrade (or downgrade) anytime.

FIDO
Essential

$119 per month
  • Incident reporting
  • Equipment & Inventory
  • Scheduling
  • HazMat
  • Public Education Events
  • Inspections and Permits
  • Hydrants
  • Personnel & Training
  • Up to 25 users
  • Email support

FIDO
Command

$249 per month
  • All Essential features plus...
  • Pre-Planning
  • Data Analytics & Reporting
  • Customizable Forms & Workflows
  • Up to 50 users
  • 12/7 telephone support

FIDO
Elite

Contact Us
  • All Command features plus...
  • Advanced Pre-Planning
  • Smart Rostering
  • Advanced Data Analytics & Reporting
  • API & integrations (contact us)
  • Up to 200 users
  • 24/7 priority telephone support
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Discover how FIDO supports your department.

Have questions or want to see what FIDO can do?